Resume 2

February 19, 2010

WORK EXPERIENCE

Project Coordinator/ Operations Manager Western Pacific Roofing, LLC, Portland, OR

April 2008-August 2009

  • Purchased, scheduled, dispatched (7crews), and managed all projects
  • Maintained all (over 600 per year) projects schedules and budgets ranging from $5000 to $150,000
  • Reviewed and followed up with all accounts receivable and accounts payable  invoices and activities
  • Created and developed an effective marketing plan that involved internet, radio, and print
  • Organized, developed and supervised an OSHA approved safety program, while conducting bi-weekly safety meetings, and random safety inspections
  • Negotiated favorable pricing and credit terms with vendors.
  • Developed and maintained excellent relationships with vendors
  • Resolved customer disputes & provided superior customer service on a daily basis
  • Performed weekly job costing and payroll functions for the sales staff and crew members

Inside Sales Representative/ Operations Granite Building Products, Beaverton, OR

April 2007-February 2008

  • Provided support for the outside sales team with all divisions including: masonry, roofing, siding, windows and fencing
  • Provided excellent customer service to both walk in and phone customers
  • Managed drivers and  warehouse crews (15people)
  • Scheduled , routed, and dispatched the trucks for daily deliveries (15 to 25 deliveries a day)
  • Purchased and maintained an accurate inventory for the warehouse of over a million dollars in inventory
  • Conducted weekly safety meetings and random safety inspections

Sales Service Representative GAF Building Materials, Idaho, Utah, Nevada, & Oregon

August 2006-November 2006

  • Met and exceeded projected sales goals (sold over 3million dollars in three months)
  • Analyzed store sales, customer demand and create the best all around product mix for each store to maximize product turnover
  • Performed product knowledge meetings for large groups, discussing the benefits and features of GAF products
  • Provided excellent service to each store and employee in person as well as on the phone
  • Assisted Territory Managers with their needs to better serve their customers
  • Provided daily sales calls to Home Depots (36) and local distributors

Inside Sales Representative Pacific Supply, Denver, CO

August 2005-August 2006

  • Provided superior customer service to both walk in and phone customers
  • Assisted the outside sales team with sales duties including drywall, roofing, and masonry
  • Received all incoming trucks into the system and audited for accuracy of delivery
  • Performed Inventory Control and Purchasing duties for the branch along with the Assistant Branch Manager
  • Researched upcoming projects and put together bid packages for my customers
  • Provided backup support for the office manager with cash and payroll duties

Building Supervisor, Residents Life Office, University of Montana, Missoula, MT

August 2002-August 2005

  • Trained and supervised Resident Assistants
  • Established a safe environment conducive to studying
  • Supervised residents ensuring their compliance to university policy
  • Planned activities and created social event for the residents
  • Solved conflicts and created resolutions that residents had with one another

Home Improvement Sales Associate, Sears, Missoula, MT

June 1996-August 2003

  • Provided superior customer services
  • Trained new associates
  • Met and exceeded monthly and yearly sales standards consistently at the top of sales leaders in the store

EDUCATION

Bachelor of Arts, Communication Studies, the University of Montana, Missoula, MT

  • Emphasis in Human Relationships & Organizational Behaviors
  • Related course work: entertainment management, organizational and managerial behavior, organizational, intercultural, conflict, nonprofit and nonverbal communication, research analysis, business law, marketing, financial and managerial accounting
  • Working Knowledge of: Microsoft Suite programs including Word, Excel, and Outlook, SAP, SPSS, XMIS, WEB-EX, Google Ad Words, Google Analytics, QuickBooks, OSHA safety standards, office equipment, Photography, Adobe Photoshop, Facebook, Twitter, and blogging

VOLUNTEER EXPERIENCE

Classroom Assistant, Spring Mountain Elementary, Happy Valley, OR

Camp Counselor, Camp Erin, Providence Health & Services, Portland, OR

Mentor, Aspire Program, Centennial High School, Gresham, OR

Prevention/ Laborer, City of Bend Fire Department, Bend, OR

Girls Basketball Coach, YMCA, Missoula, MT

You can make a difference coordinator, United Way, Sears, Bend, OR

Assistant Girls Basketball Coach, Portland Lutheran Elementary, Gresham, OR

Umpire, Gresham Little League, Gresham, OR

REFERENCES

Available upon request

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