November 5, 2009

Bachelor of Arts, Communication Studies, The University of Montana, Missoula, MT

  • Emphasis in Human Relationships and Organizational Behaviors
  • Related coarse work: entertainment management, organizational and managerial behavior, organizational, intercultural, conflict, nonprofit and nonverbal communication, marketing, financial and managerial accounting
  • Knowledge of Microsoft Word, Works, Excel, Power point, SAP, SPSS, XMIS, Google Ad-words, Google Analytics, Web-Ex, networking, negotiations, Purchasing, and keyword searches
RELATED Work experience
Project Coordinator/ Operations Manager Western Pacific Roofing, LLC, Portland, OR

  • Purchased, scheduled, dispatched, and managed all projects
  • Maintained all projects schedules and budgets
  • Developed an effective marketing plan that involved internet, radio, and print
  • Created, developed and supervised an OSHA approved safety program
  • Negotiated pricing and credit terms with vendors, as well as developed and maintained excellent relationships with vendors
  • Resolved customer disputes & provided superior customer service on a daily basis
  • Performed weekly job costing and payroll functions for the sales staff and crew members

Inside Sales Representative Granite Building Products, Beaverton, OR

  • Provided support for the outside sales team
  • Provided excellent customer service to both walk in and phone customers
  • Managed drivers and  warehouse crews
  • Scheduled , routed, and dispatched the trucks for daily deliveries
  • Purchased and maintained inventory control for the warehouse
  • Read and conducted takes offs of architectural plans

Sales Service Representative, GAF Material Corporation, Utah, Idaho, and Oregon

  • Met and exceeded projected sales goals
  • Analyzed store sales, customer demand and create the best all around product mix for each store to maximize product turnover
  • Performed product knowledge meetings for large groups, discussing the benefits and features of GAF products
  • Provided excellent service to each store and employee
  • Assisted Territory Managers with their needs to better serve their customers
  • Provided daily sales calls to Home Depots and local distributors

Inside Sales Representative, Pacific Supply, Denver, CO.

  • Provided superior customer service to both walk in and phone customers
  • Assisted the outside sales team with sales duties
  • Received all incoming trucks into the system
  • Performed Inventory Control and Purchasing duties for the branch along with the Assistant Branch Manager
  • Researched upcoming projects and put together bid packages for my customers
  • Provided backup support for the office manager with cash and payroll duties

Additional work experience

Building Supervisor, Residents Life Office, University of Montana, Missoula, MT

  • Trained and supervised Resident Assistants
  • Established an environment conducive to studying
  • Supervised residents ensuring their compliance to university policy
  • Planned activities and created social event for the residents
  • Solved conflicts and created resolutions that residents had with one another

volunteer experience

  • Classroom Assistant, Spring Mountain Elementary, Happy Valley, OR
  • Camp Counselor, Camp Erin, Providence Health & Services, Portland, OR
  • Mentor, Aspire Program, Centennial High School, Gresham, OR
  • Girls Basketball Coach, YMCA, Missoula, MT
  • You can make a difference coordinator, United Way, Sears, Bend, OR
  • Assistant Girls Basketball Coach, Portland Lutheran Elementary, Gresham, OR
  • Umpire, Gresham Little League, Gresham, OR

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